Privacy Policy

SitePilot Solutions ("SitePilot," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you provide through our website and services.

This Privacy Policy explains what information we collect, how we use it, when we share it, and the choices available to you.

1. Information We Collect

We may collect the following information when you visit our website, submit a form, contact us, or become a customer:

Information You Provide

• Name
• Email address
• Phone number
• Business name
• Website information
• Billing information
• Any information voluntarily submitted through contact forms, scheduling tools, or communications

Information Collected Automatically

When you visit our website, we may automatically collect:

• IP address
• Browser type
• Device information
• Pages visited
• Time spent on pages
• Referral sources
• Website interaction data

This information may be collected using cookies, analytics tools, and similar technologies.

2. How We Use Information

We use collected information to:

• Respond to inquiries
• Provide website design and hosting services
• Process payments
• Communicate with customers
• Schedule consultations
• Improve website performance
• Analyze website traffic and usage
• Prevent fraud and security issues
• Comply with legal obligations

3. Payment Processing

Payments are processed through third-party payment processors such as Stripe.

SitePilot does not store complete credit card information on its servers. Payment information is handled directly by the payment processor in accordance with its own privacy and security practices.

4. Analytics and Tracking Technologies

We may use services such as:

• Google Analytics
• Google Tag Manager
• Microsoft Clarity
• Search Console
• Other analytics and marketing tools

These services may collect information regarding website usage and visitor interactions.

Users may adjust browser settings to block cookies; however, some website functionality may be affected.

5. Information Sharing

We do not sell personal information.

We may share information with trusted service providers who help us operate our business, including:

• Website hosting providers
• Payment processors
• Analytics providers
• Email and communication platforms
• Scheduling tools
• Customer support platforms

These providers receive only the information necessary to perform their services.

We may also disclose information if required by law or to protect our legal rights.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information.

However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain personal information only as long as reasonably necessary to:

• Provide services
• Maintain business records
• Comply with legal obligations
• Resolve disputes
• Enforce agreements

8. Your Privacy Rights

Depending on your state of residence, you may have rights regarding your personal information, including the right to:

• Access personal information
• Correct inaccurate information
• Request deletion of personal information
• Obtain a copy of personal information
• Opt out of certain data processing activities

To exercise applicable privacy rights, contact us using the information below.

9. Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of third-party sites.

10. Children's Privacy

Our services are intended for business owners and adults.

We do not knowingly collect personal information from children under 13 years of age.

If we become aware that personal information from a child has been collected, we will take reasonable steps to delete it.

11. Changes to This Policy

We may update this Privacy Policy periodically.

Updates will be posted on this page with a revised effective date.

12. Contact Information

If you have questions regarding this Privacy Policy or our privacy practices, contact: